Return & Exchange Policy

Return or Exchange

For returns or exchanges, please email us at:

info@yzpharm.info

Return Policy Details

30-Day Return Window

Products can be returned within 30 days of delivery for a full refund or exchange.

Return Conditions

  • Product must be unopened and in original packaging
  • Product must be stored according to recommended conditions
  • Return shipping is free for defective products
  • Customer is responsible for return shipping if product is not defective

How to Return

  1. Email us at info@yzpharm.info with your order number
  2. Wait for return authorization and instructions
  3. Package the product securely in original packaging
  4. Ship to the provided return address
  5. Refund will be processed within 5-7 business days after we receive the product

Non-Returnable Items

  • Custom synthesized peptides
  • Products that have been opened or used
  • Products damaged due to improper storage by customer
  • Products past the 30-day return window

Contact Us

If you have any questions about our return policy, please email us at info@yzpharm.info